Business Communication ENG
301
Fall 2016
Assignment No. 1
Total Marks: 20
Lessons: 1-7
Instructions:
·
Upload your assignments in a proper
format i.e. MS word file. Corrupt files will be awarded zero marks.
·
The assignments should be zoomed in at
100%.
·
Please avoid plagiarism; plagiarized work will be
marked zero.
·
After the due date, the assignments submitted via
email would not be entertained.
·
Please avoid submitting copied assignments;
otherwise, such a case would be referred to the discipline committee.
The font color should
be preferably black and font size 12 Times New Roman.
Type
of non-verbal communication:
Ms. Salma works in a
multinational organization. In her organization, some foreigners also work.
Salma finds them very professional and easy to work with. There is, however,
one problem that Salma faces: the frequent eye contact of John and Watson while
communicating
Many families have the personal opinion
that shopping at Metro is beneficial as they get a few items absolutely free with wholesale shopping. This personal opinion is backed by the past experience of the families who frequently visit this place.
The idea is still quite unique
for some people who always go for retail shopping at their local shops and have
to pay for everything they buy. This, for them, is a discovery:
one they are very happy with. But nevertheless their personal opinion keeps wavering and
because occasionally they are still indecisive as to whether they should shop
at Metro or the local shops, sometimes they still go out shopping at the latter.
For the regular Metro shoppers, the discount and some absolutely free goodies are adequate enough reason.
Q1. a) Define
non-verbal communication. (2 Marks)
b) Some situations
are given below. Read them carefully;
identify, and define the type of
non-verbal communication they imply. (4*
2= 8 Marks)
Situation No. 1: (1+3=4
Marks)
Aleena and Sara are buddies at work but there is one issue
Aleena faces: Sara’s habit of talking while working. Aleena likes to work in
complete silence so she is greatly disturbed when Sara keeps talking with her while
working. She wishes for Sara to work silently.
Definition:
Situation No. 2:
(1+3=4 Marks)
with her. Being a Pakistani, she is not very comfortable with the eye
contact of her English colleagues.
Type of non-verbal
communication:
Definition:
Q2. It is important
to avoid repetitive words in good communication. Read the following paragraph
and rewrite it after removing the redundant expressions. (1*10=10 Marks)
Solution:
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